Domande frequenti
What is Staminax?
Staminax is an Italian brand that offers anti-aging cosmetics formulated with natural and innovative ingredients, inspired by stem cell research. The company presents itself with the claim “Natural Science on the Skin”, underlining the scientific and natural approach of its products.
When will the product arrive?
Orders are shipped within 2 working days, delivery is generally made in 2 working days, for the islands it may take an extra day.
At the time of shipment you will be sent the Tracking Number to monitor the delivery times yourself.
What Are Stem Cells?
Stem cells are the “Progenitors” of the cells of an organism, human, animal or plant. They are unspecialized cells, which have the ability to transform into different cell types.
What do Stem Cells do?
Scientists and researchers have highlighted several positive effects on the skin of plant stem cell extracts, due to their antioxidant, photoprotective, decongestant and anti-inflammatory action. Furthermore, their use does not pose any safety or other problems for humans.
What happens if the courier can't find me?
The courier will attempt to deliver only once, if no one is at the address, he will leave the product at the local collection point, where you can go and collect it.
Can I request delivery to the collection point?
Yes, proceed with the order normally, entering your address, then send us an email within 1 hour with the collection point where you prefer to collect the product, email: info@staminax.it
We are working to make this choice available directly at the order stage.
What is a FAQ section?
An FAQ section consists of frequently asked questions and answers about your business, such as “What are your business hours?”, “Where do you ship to?”, “How can I book a service?”.
My product has a defect, how can I return it?
Fill out the "Complaint" Form in the "Contact Us" Section, we will contact you to evaluate the nature of the defect and the return.